Graphics proof emails are sent out at the request of customers. Proof emails allow a you to see what a graphic will look like, either before your purchase or if you have already ordered, before we produce and ship your order.

We usually send three of these emails:

• The first within one business day of receiving your order.
• The second approximately seven days after the first email.
• The third and final attempt will be sent approxomately fourteen days after the first email was sent out.
• After the third email, it will be your responsibility to contact us regarding the commencement of your order!


    We usually send out these emails within one business day of receiving your order. If you do not receive your proof email after one business day, please take the following steps:
    1. Check your Spam and Junk mail folders.
    2. Make sure you are able to receive emails from the vinylimagination.com domains. Some email service providers have stringent spam blockers that may require you to pre-authorize, or add us to a "whitelist".
    3. If after checking the above and you still cannot find the proof email, please contact us as soon as possible using the form below so that we can re-send the proof email for your approval.

IMPORTANT: If at checkout you check the box by the option "Email me a proof/copy of my decal design for approval prior to production?" Then please be aware that your order will not be produced or shipped until we receive an approval reply to the email we sent to the email address supplied at checkout. There are no exceptions to this rule!

    By selecting this option at checkout you are doing the following:
  1. Requesting to see what the graphics you are ordering will look like with your customizations, before having your order produced and shipped to you.
  2. Allowing yourself to make adjustments to your ordered graphic(s) prior to your order being produced and shipped to you.
  3. Ensuring that you will be happy with the design of the graphics you are going to receive.
  4. Preventing your order from being shipped until you have informed us that are happy with the design proofs you received via email of the graphics we are going to send you!

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